Automation · Integrations · Processes
Business process automation
Integrations, chatbots and internal tools that remove repetitive manual work from sales, education and customer support.
Automation starts with understanding a process, not choosing software. I map roles, events, data and exceptions before deciding what should be automated and what should simply be redesigned.
Typical work includes sales funnels, CRM and payment integrations, Telegram and VK bots, operational playbooks, notifications, reporting and API documentation.